Terms & Conditions

Booking & Payment

Appointments at Inara Spa in Chembur are subject to availability and can be made through our website, phone, or other authorized booking channels. Guests are requested to provide accurate booking information. Full or partial payment may be required to confirm certain appointments. All prices are subject to change without prior notice unless a booking has already been confirmed.

Cancellations & Refunds

If you need to cancel or reschedule your appointment, please notify us as early as possible. Refunds, if applicable, will be processed in accordance with our cancellation policy. Missed appointments, late arrivals, or cancellations made outside the permitted time frame may not be eligible for a refund or rescheduling.

Service Limitations

Our spa services are intended for relaxation and wellness purposes only. We reserve the right to refuse or discontinue any treatment if it may pose a health or safety risk to the guest, therapist, or other visitors. Guests are responsible for informing our staff about any medical conditions, allergies, injuries, or pregnancy before receiving any treatment.

User Conduct

Guests are expected to behave respectfully toward our staff and other visitors. Any inappropriate, abusive, threatening, illegal, or disruptive behavior may result in refusal of service and immediate removal from the premises without refund. We maintain a professional and safe environment for everyone.

Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using our website or booking our services, you consent to the collection and use of your information as described in our Privacy Policy.

Liability

Inara Spa in Chembur shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or spa services. While we maintain high standards of hygiene, safety, and customer care, guests are responsible for disclosing any health conditions that may affect their treatment. By using our services, you acknowledge and accept these terms and conditions.